Terms and Conditions

Welcome to Wedding Wonders. These Terms and Conditions (the "Terms," "Agreement," or "T&Cs") form a legally binding contract between you (the "user," "customer," "you," or "your") and Motty's Shop LLC, a New Jersey limited liability company, doing business as Wedding Wonders ("Wedding Wonders," "we," "us," or "our"), and govern your access to and use of theweddingwonders.com, any subdomains, any mobile or progressive web application, any related APIs, social media storefronts, email and SMS communications, and any related websites, services, content, and applications we offer (collectively, the "Site" or "Services"). These Terms also govern any purchase, return, exchange, gift card, subscription, loyalty program, sweepstakes, contest, or other transaction conducted through the Site. By accessing or using the Site, browsing pages, creating an account, placing an order, signing up for email or SMS communications, or otherwise interacting with us, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to every provision of these Terms, you may not access or use the Site, and you must immediately discontinue all use.

1. Eligibility and Authority

You must be at least eighteen (18) years old, or the age of legal majority in your jurisdiction (whichever is greater), to use the Site, create an account, or place an order. By using the Site, you represent and warrant that: (a) you meet the eligibility requirements; (b) you have the full legal right, power, and authority to enter into this Agreement and to be bound by these Terms; (c) all information you provide is true, accurate, current, and complete; (d) you will keep your information up to date; (e) you are not barred from receiving the Services under the laws of any applicable jurisdiction (including the United States, the European Union, or the United Kingdom); and (f) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties. If you are using the Site on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

2. Accounts and Security

You may need to create an account to access certain features. You are solely responsible for: (a) maintaining the confidentiality of your account credentials, including any password, one-time code, recovery code, or token; (b) restricting access to your devices and accounts; (c) all activity that occurs under your account, whether or not authorized by you; and (d) promptly notifying us of any actual or suspected unauthorized access or other security breach. We are not liable for any loss, damage, theft, fraud, or other harm arising from your failure to comply with this section, including any unauthorized purchases made through your account. We may, at our sole discretion, suspend, restrict, or terminate your account or refuse you the use of all or part of the Site at any time, with or without notice and with or without cause, including if we suspect a violation of these Terms, fraudulent activity, abusive behavior, chargeback abuse, or any conduct we believe may expose us to risk or liability.

3. Orders, Acceptance, and Cancellation

All orders placed through the Site constitute offers to purchase products from us, subject to acceptance by us. No contract of sale is formed and no obligation on our part arises until we have expressly accepted your order by sending a shipment or order confirmation email actually identifying the items shipped. An automatic order acknowledgement, the charging of your payment method, or any reservation of inventory is not an acceptance. We reserve the right, at our sole discretion and without liability to you, to: (a) accept, limit, refuse, suspend, cancel, or terminate any order, in whole or in part, for any reason or no reason; (b) limit purchase quantities per person, per household, per order, or per payment method; (c) reject orders that appear to be placed by dealers, resellers, or distributors; (d) reject orders containing pricing, inventory, description, image, or other errors; (e) reject orders we suspect are fraudulent, unauthorized, or non-bona fide; (f) require additional verification or information before accepting any order; and (g) modify or cancel any order, even after a confirmation has been sent, including after charge. If we cancel an order after you have been charged, our sole obligation and your sole remedy is to refund the amount actually charged to your original payment method. We are not responsible for indirect, incidental, or consequential damages arising from any cancellation, delay, or refusal of an order.

4. Pricing, Availability, and Errors

All prices are listed in U.S. Dollars unless otherwise indicated and exclude applicable taxes, duties, tariffs, customs fees, VAT/GST, and shipping and handling charges unless otherwise stated. Prices, product availability, descriptions, images, specifications, weights, and lead times are subject to change without notice. Despite our reasonable efforts, the Site may occasionally contain typographical errors, inaccuracies, or omissions regarding price, description, photography, color, availability, or other product details. We reserve the right, at our sole discretion, to correct any such errors, inaccuracies, or omissions and to change, update, or cancel orders at any time without prior notice (including after an order has been submitted or confirmed and after your payment method has been charged), and to refund any charges made in connection therewith. We undertake no obligation to update, amend, or clarify information on the Site except as required by law. Where required by consumer protection law (for example in the EU), an obvious pricing error that a reasonable customer should have recognized as an error does not bind us.

5. Payment, Taxes, and Chargebacks

By submitting a payment method, you authorize us, our payment processors (which may include Shopify Payments, Stripe, PayPal, and others), and any related entities to charge the applicable amount (including products, taxes, duties, shipping, handling, and any other charges) to your selected payment method, and to re-attempt charges that are declined or fail. You represent and warrant that you are the authorized holder of the payment method and that the billing information you provide is accurate. If your payment method is declined, expired, insufficient, reversed, or otherwise fails, we may cancel, hold, or refuse to ship your order without liability, and you remain liable for all amounts owed. Payment processing is handled by independent processors, and we are not responsible for their acts, omissions, fees, or terms.

You are responsible for all applicable taxes, duties, customs fees, brokerage fees, tariffs, and similar charges associated with your order, including charges assessed at delivery on international shipments. You agree not to initiate any chargeback dispute with your card issuer or bank for any reason without first contacting us in good faith and providing us a reasonable opportunity (no less than fifteen (15) days) to resolve the issue. Initiating a fraudulent, abusive, or unjustified chargeback (including a "friendly fraud" chargeback for an order you actually received) is a material breach of these Terms and entitles us, in addition to any other remedy at law or equity, to recover the full disputed amount plus reasonable costs, attorneys' fees, processor fees, and a USD 35.00 administrative fee per chargeback.

6. Shipping and Delivery Policy

6.1 Scope. This Section 6 constitutes our complete Shipping Policy and is incorporated into and forms part of these Terms. By placing an order, you acknowledge that you have read, understood, and agreed to this Shipping Policy in its entirety. To the maximum extent permitted by applicable law, this Shipping Policy supersedes and replaces any prior oral, written, or implied representation regarding shipping, delivery, transit times, or carriers.

6.2 Order Processing Time. Orders are typically processed within one (1) to five (5) business days after the order is placed and successfully paid, excluding weekends, U.S. federal holidays, Jewish holidays observed by us, inventory audits, system maintenance, and high-volume periods (including wedding season, holiday season, sales, product launches, and promotional events). Personalized, custom, made-to-order, or bespoke items may require an additional five (5) to twenty-eight (28) business days for production before shipping. Processing time is separate from, and additional to, transit time.

6.3 Shipping Methods and Carriers. We ship via third-party carriers including but not limited to USPS, UPS, FedEx, DHL, regional couriers, and freight providers, selected at our sole discretion based on package size, weight, destination, service level purchased, and carrier availability. We reserve the right to change carriers or service levels at any time without notice, including after an order has been placed, provided the substitute service is reasonably comparable. We do not guarantee any specific carrier will be used for any order.

6.4 Shipping Rates and Free Shipping. Shipping charges are calculated at checkout based on destination, weight, dimensions, service level, and any applicable surcharges (including but not limited to fuel surcharges, residential delivery surcharges, remote area surcharges, oversize/overweight surcharges, and dimensional weight). Free or promotional shipping offers apply only to standard ground service within the contiguous forty-eight (48) United States unless expressly stated otherwise, and may be subject to minimum order thresholds, exclusions, geographic restrictions, and other conditions disclosed at the time of the offer. We reserve the right to modify, suspend, or terminate any shipping promotion at any time.

6.5 Estimated Delivery Times. All transit times, processing times, ship-by dates, "order by" dates, "guaranteed by" dates, and estimated delivery dates communicated on the Site, at checkout, in confirmation emails, in tracking notifications, by chat, by phone, by customer support, or by any other means are good-faith estimates only, are not guaranteed, and do not form part of the contract of sale. Estimates may not account for processing time, carrier delays, weather, customs clearance, address verification, fraud review, or other factors. We expressly disclaim any guarantee of arrival by any specific date, including for weddings, events, holidays, birthdays, anniversaries, or any other time-sensitive occasion, even when you have informed us of the occasion or paid for an expedited shipping method.

6.6 Title and Risk of Loss. Title and risk of loss for all products pass to you upon our delivery of the products to the carrier at our shipping facility (F.O.B. Origin). From that moment forward, you bear all risk of loss, damage, theft, delay, mis-delivery, partial delivery, non-delivery, mis-handling, lost or stolen packages, and any other risk associated with the shipment, including any acts or omissions of the carrier, postal service, freight forwarder, customs authority, last-mile delivery contractor, or any other intermediary. Once a package is marked "delivered" by the carrier, delivery is conclusively deemed to have occurred, regardless of whether you actually received the package.

6.7 Lost, Stolen, or "Porch Pirate" Packages. We are not liable for, and will not refund, replace, or reship, packages that are: (a) marked "delivered" by the carrier but not located by you; (b) stolen from a porch, doorstep, mailbox, lobby, mailroom, or other delivery location; (c) signed for by any person at the delivery address (whether or not authorized by you); (d) left at a location you instructed the carrier to leave them (including via carrier delivery preferences such as UPS My Choice or FedEx Delivery Manager); or (e) lost or stolen after delivery for any other reason. Your sole remedy for such packages is to file a claim directly with the carrier and, where applicable, with your homeowner's, renter's, or shipping insurance. We will, as a courtesy and without obligation, provide reasonable documentation to assist your claim.

6.8 Shipping Insurance. Standard shipments are not insured for the full value of the contents unless you purchase optional shipping protection at checkout (where available). If shipping protection is not purchased, you assume all risk of loss or damage in transit in excess of any de minimis carrier liability that may apply. We strongly recommend purchasing shipping protection for any order containing high-value, fragile, irreplaceable, or time-sensitive items.

6.9 Address Accuracy. You are solely responsible for providing a complete, accurate, current, and deliverable shipping address, including correct recipient name, street, unit/apartment number, city, state/province, postal code, country, and phone number. We are not responsible for, and will not refund, replace, or reship, orders shipped to incorrect, incomplete, undeliverable, outdated, or fraudulent addresses that you provided, or to addresses auto-corrected by address-verification services based on your input. Address changes after an order is placed are not guaranteed and may incur fees, even if the order has not yet shipped.

6.10 Undeliverable, Refused, and Unclaimed Packages. If a package is returned to us as undeliverable, refused at delivery, or unclaimed after carrier attempts, you remain responsible for the original shipping charges and may also be responsible for return shipping charges, reshipment charges (if you elect to have the order resent), a restocking fee of up to twenty percent (20%), and any duties, taxes, or fees incurred. We reserve the right to retain any non-refundable portion of the order as compensation for our costs.

6.11 Split Shipments and Backorders. Orders containing multiple items may be split across multiple shipments from multiple facilities and may arrive separately. Backordered items may be cancelled, partially fulfilled, or shipped when available, at our discretion. We do not charge additional shipping for items that we split at our convenience.

6.12 International Shipping. For shipments outside the United States: (a) you are the importer of record and are solely responsible for compliance with all import, export, customs, sanctions, and trade laws of the destination country; (b) you are responsible for all duties, import taxes, VAT/GST, brokerage fees, customs clearance fees, tariffs, and any other charges assessed by customs or the carrier, which are not included in the price shown at checkout and are not refundable if you refuse the package; (c) packages may be delayed, inspected, opened, seized, or destroyed by customs without notice or liability to us; (d) we make no representation that any product complies with the laws or regulations of any country other than the United States; and (e) certain items may be restricted or prohibited in the destination country, and it is your responsibility to verify importability before ordering. Refusing a package to avoid duties does not entitle you to a refund, and you remain responsible for all return shipping, duties, and disposal fees we incur.

6.13 P.O. Boxes, APO/FPO/DPO, Freight Forwarders, and Restricted Locations. We may, at our sole discretion, decline to ship to P.O. boxes, APO/FPO/DPO addresses, mail forwarding services, freight forwarders, hotels, parcel lockers, or addresses we identify as high-risk. Orders shipped to a freight forwarder or third-party reshipper are deemed delivered when received by that forwarder, and we are not responsible for any loss, damage, mis-shipment, or fraud occurring after that point.

6.14 Force Majeure. We are not liable for any delay or failure to ship or deliver caused in whole or in part by events outside our reasonable control, including but not limited to: carrier delays, capacity constraints, or service suspensions; weather, hurricanes, floods, fires, earthquakes, and other natural disasters; pandemics, epidemics, and public health emergencies; war, terrorism, civil unrest, riots, or embargoes; government action, customs delays, port closures, or border restrictions; labor disputes, strikes, or lockouts (including at carriers); cyberattacks, internet outages, or utility failures; supply chain disruptions or raw material shortages; and acts of God. No such delay entitles you to a refund, cancellation, expedited reshipment, or any other remedy beyond what is required by applicable non-waivable law.

6.15 Carrier Tracking. Tracking information, when available, is provided by the carrier and is not under our control. Tracking scans, delivery scans, and "delivered" status are conclusive evidence of delivery for all purposes under these Terms, absent clear and convincing evidence to the contrary. We are not responsible for inaccurate, missing, delayed, or duplicate tracking information.

6.16 Signature Requirements and Adult Signature. We may, at our discretion, require an adult signature on high-value orders. If a signature-required package cannot be delivered after the carrier's standard delivery attempts and is returned to us, you will be charged additional shipping fees to resend the package, or a restocking fee if you cancel.

7. Returns, Refunds, and Exchanges Policy

7.1 Scope. This Section 7 constitutes our complete Returns, Refunds, and Exchanges Policy and is incorporated into and forms part of these Terms. By placing an order, you acknowledge and agree that this Section 7 is your exclusive remedy for any dissatisfaction with, defect in, or other issue regarding any product purchased from us, except for non-waivable rights you may have under applicable consumer protection law (which apply only to the minimum extent legally required and only in the jurisdictions where such rights are mandatory).

7.2 Return Window. Return requests must be initiated by contacting us at the email in Section 35 within thirty (30) calendar days of the carrier's recorded delivery date. Return requests initiated after this window are not eligible for any refund, store credit, exchange, or replacement, and may be refused upon arrival or discarded without notice or compensation. The thirty-day window is calculated from the delivery scan date shown by the carrier, not from the date you actually opened or inspected the package.

7.3 Condition Requirements. To be eligible for return, the item must be: (a) in the same new, unused, unworn, unwashed, unaltered, and unassembled condition in which it was received; (b) free of any odors, including perfume, smoke, food, pet hair, or body odor; (c) accompanied by all original tags, labels, hangtags, manuals, parts, accessories, certificates of authenticity, and protective packaging; (d) in its original retail packaging, in resaleable condition; and (e) accompanied by the original order confirmation, packing slip, or other proof of purchase from us (purchases from third-party sellers or unauthorized resellers are not accepted under any circumstances). We inspect every returned item; items not meeting these conditions will be rejected, returned to you at your expense, or, at our discretion, refunded with a restocking deduction of up to fifty percent (50%).

7.4 Non-Returnable Items. The following items are FINAL SALE and non-returnable, non-refundable, and non-exchangeable under any circumstances, except where prohibited by mandatory consumer protection law:

• Personalized, monogrammed, engraved, embroidered, printed, or otherwise customized items;
• Made-to-order, made-to-measure, or bespoke items;
• Final sale, clearance, "as-is," outlet, sample sale, and last-chance items;
• Items marked "final sale" or "non-returnable" at the time of purchase;
• Intimate apparel, undergarments, lingerie, hosiery, shapewear, and swimwear once any sealed packaging or hygiene seal has been opened or removed;
• Earrings and any other pierced jewelry, for hygiene reasons;
• Hair accessories, veils, headpieces, and tiaras once removed from sealed packaging;
• Cosmetics, fragrances, skincare, and any personal-care products once opened;
• Food, candy, edible favors, perishable goods, and fresh or preserved florals;
• Cake toppers, cake stands, and serving items that have come into contact with food;
• Candles that have been burned, lit, or otherwise used;
• Items used in or at an event, photographed in use, or otherwise no longer in new condition;
• Items damaged, soiled, or altered by the customer after delivery;
• Gift cards, store credit, and digital codes;
• Downloadable, digital, or print-at-home products;
• Services, consultations, design fees, rush fees, and processing fees;
• Shipping, handling, insurance, and gift-wrap charges; and
• Any item not in original, resaleable condition.

7.5 How to Request a Return. To initiate a return you must email us at the address in Section 35 within the window described in Section 7.2, providing your order number, the item(s) you wish to return, the reason, and clear photographs. We will, at our discretion, issue a Return Merchandise Authorization ("RMA") number with specific instructions, including the return address. Returns sent without a valid RMA number, or sent to any address other than the one we specify in writing, will be refused or discarded without refund. RMAs expire fourteen (14) days after issuance; items must be received by us within that period.

7.6 Return Shipping Costs and Risk. Unless the return is the direct result of our verified error (defined as our shipping the wrong item or an item with a documented manufacturing defect reported within 7 days of delivery), return shipping is at your sole expense and risk. We strongly recommend using a trackable, insured shipping method; we are not responsible for returns lost, stolen, or damaged in transit back to us, and no refund will be issued for any return we do not actually receive in acceptable condition.

7.7 Restocking Fees. All approved returns are subject to a restocking fee of up to twenty percent (20%) of the item price, deducted from the refund, to cover inspection, repackaging, payment processor fees, and inventory carrying cost. The restocking fee may be increased up to fifty percent (50%) for items returned with missing tags, missing packaging, light wear, or other condition issues, at our sole discretion.

7.8 Refund Amount and Method. Approved refunds are issued only to the original payment method, within fourteen (14) business days of our receipt and inspection of the returned item. The refund amount is calculated as: item price actually paid minus any applicable restocking fee minus any discount or promotion that no longer applies to the remaining order minus the value of any free gift, free shipping, tier discount, or promotional credit you received that you no longer qualify for after the return. Original shipping, handling, gift-wrap, insurance, expedited shipping upgrades, duties, taxes, and any third-party fees are non-refundable. We do not refund the cost of return shipping unless the return is the direct result of our verified error. We may, at our discretion, issue store credit in lieu of a cash refund.

7.9 Exchanges. We do not process direct exchanges. To exchange an item, please return the original under this Policy and place a new order separately for the replacement item. Availability and pricing of the replacement item are not guaranteed and are subject to change.

7.10 Damaged, Defective, or Incorrect Items. If you receive an item that is damaged in transit, defective, or different from what you ordered, you must notify us in writing at the email in Section 35 within seven (7) calendar days of the delivery date, including: (a) your order number; (b) clear photographs of the item, the damage, all sides of the outer shipping carton, all interior packaging, the shipping label, and the packing slip; and (c) a written description of the issue. Failure to notify us within this seven-day window constitutes irrevocable acceptance of the item as conforming and waives any and all claims for damage, defect, shortage, or non-conformity. We may, at our sole discretion, repair, replace, refund, or issue store credit for verified damaged or defective items; this is your sole and exclusive remedy. Do not discard damaged items, packaging, or the shipping carton until your claim has been fully resolved, as the carrier may require inspection.

7.11 Color, Texture, Size, Handmade Variation, and Monitor Differences. Many of our products are handmade, hand-finished, or made from natural materials such as wood, stone, dried florals, paper, ceramic, glass, and fabric. Slight variations in color, grain, texture, shape, size, weight, finish, and pattern are inherent to these products and are not considered defects and are not eligible for return, refund, or replacement. Product photographs are representative only; actual colors, finishes, and proportions may differ from what appears on your screen due to monitor calibration, lighting, photography, and natural material variation.

7.12 Event-Date Returns and Wedding Cancellations. We do not accept returns of items that have been used at, photographed at, set up for, or otherwise present at an event, regardless of the event's outcome. Cancelled, postponed, or rescheduled weddings, parties, and other events do not entitle you to a refund, return, exchange, or store credit outside the standard policy above. We strongly recommend event insurance to protect against such risk.

7.13 Sale, Promotional, and Discounted Items. Items purchased on sale, with a promo code of 20% or more, during a flash sale, as part of a bundle, with free shipping tied to a minimum threshold, or with any "buy more save more" promotion are eligible only for store credit (not refund to original payment method), at our discretion.

7.14 Fraud, Abuse, and Serial Returners. We reserve the right, in our sole discretion, to refuse service, cancel orders, block accounts, and decline any return or refund from customers whom we identify as engaging in fraudulent activity, wardrobing, return abuse, excessive returns, chargeback abuse, reselling, or other behavior inconsistent with good-faith retail use.

7.15 Chargebacks. Initiating a chargeback before contacting us and giving us at least fifteen (15) business days to resolve your concern is a material breach of these Terms. If a chargeback is filed for an order you actually received, in addition to our other rights and remedies we may pursue full recovery of the disputed amount, plus attorneys' fees, costs, processor fees, and a USD 35.00 administrative fee per chargeback. We will provide all relevant documentation to your card issuer to dispute improper chargebacks.

7.16 Statutory Rights. Nothing in this Section 7 is intended to limit any non-waivable statutory right you may have under applicable consumer protection law, including in the European Union (right of withdrawal under the Consumer Rights Directive), the United Kingdom (Consumer Contracts Regulations and Consumer Rights Act), Australia (Australian Consumer Law), or certain U.S. states with applicable consumer protection statutes. Such rights apply only to the minimum extent legally required and only in the jurisdictions where they are mandatory; all other rights are limited to what is expressly granted in this Policy.

8. Promotions, Discount Codes, and Gift Cards

Promotional codes, discount codes, coupons, and special offers are subject to the specific terms disclosed at the time of the promotion. Unless expressly stated otherwise: codes cannot be combined or stacked; codes cannot be applied retroactively to past or in-flight orders; codes are not redeemable for cash and have no cash value; codes are limited to one per customer per order; codes are non-transferable; codes may not be used on already-discounted items; codes may not be used to purchase gift cards; and we may modify, suspend, or withdraw any code at any time without notice. We reserve the right to refuse, cancel, or reverse any order that we believe uses a code in a manner that violates its terms, the spirit of the promotion, or these Terms, including bulk or fraudulent use. Gift cards are not redeemable for cash (except where required by law), are non-refundable, expire as stated at the time of purchase, and are subject to their own terms.

9. Product Descriptions, Colors, and Photography

We strive to display product colors, dimensions, materials, and other characteristics as accurately as possible, but the actual appearance of products may vary depending on your monitor, device, lighting, screen calibration, photography conditions, dye lot, and natural variations in materials such as wood, fabric, paper, and stone. Slight variations between the product you receive and the images or descriptions on the Site are normal and do not constitute a defect. We do not warrant that product descriptions, colors, sizing charts, measurements, or other content on the Site are accurate, complete, reliable, current, or error-free.

10. Intellectual Property

The Site and all of its content — including text, graphics, logos, icons, images, photographs, illustrations, audio, video, software, code, designs, page layouts, compilations, arrangements, "look and feel," trademarks, service marks, trade dress, trade names, slogans, and other proprietary materials — are owned by or licensed to Wedding Wonders and are protected by copyright, trademark, trade dress, patent, and other intellectual property laws of the United States and other jurisdictions. All rights not expressly granted are reserved. Subject to your continued compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site solely for personal, non-commercial purposes. You may not, and may not permit any third party to: copy, reproduce, modify, adapt, translate, create derivative works of, distribute, publish, transmit, broadcast, license, sublicense, sell, rent, lease, frame, mirror, publicly display, publicly perform, republish, download, store, archive, scrape, harvest, mine, or otherwise commercially exploit any part of the Site without our prior express written consent. The Wedding Wonders name and logo are our trademarks and may not be used without our prior written permission.

11. User Content and License Grant

If you submit, post, upload, share, send, or otherwise make available any reviews, ratings, comments, questions, photos, videos, captions, suggestions, ideas, feedback, testimonials, social media posts (including via hashtags or mentions), or other content to or about the Site or our products (collectively, "User Content"), you grant Wedding Wonders and our affiliates, successors, assigns, and sublicensees a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, sublicensable, and transferable license to use, host, store, cache, reproduce, modify, adapt, translate, edit, publish, create derivative works of, distribute, publicly perform, publicly display, transmit, and otherwise exploit such User Content in any media or format now known or hereafter developed, for any purpose, including advertising, marketing, promotion, product development, and commercial purposes, without any compensation, notice, attribution, or approval. You waive any moral rights in your User Content to the maximum extent permitted by applicable law. You represent and warrant that: (a) you own or control all rights in your User Content, including all rights of publicity and privacy of any identifiable individuals appearing in it; (b) all User Content is accurate, truthful, and not misleading; (c) your User Content and our use of it do not and will not infringe, misappropriate, or violate any intellectual property right, right of privacy or publicity, moral right, contractual right, or other right of any third party, or violate any law or regulation; and (d) you have obtained all necessary consents, releases, and authorizations. We have no obligation to monitor, review, edit, or remove User Content but reserve the right to do so at any time, in our sole discretion and without notice. We do not endorse any User Content and disclaim all liability arising from it.

12. Prohibited Conduct

You agree not to, and will not assist or enable any third party to:

• Use the Site in any unlawful manner, for any unlawful purpose, or in violation of these Terms, any applicable law or regulation, or any third-party right.
• Impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity, or use a false email address or false identity.
• Upload, post, transmit, distribute, share, store, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, stalking, tortious, defamatory, libelous, vulgar, obscene, pornographic, indecent, lewd, suggestive, invasive of another's privacy, hateful, racist, or otherwise objectionable.
• Infringe, misappropriate, or violate any patent, trademark, trade secret, copyright, right of publicity, or other right of any third party.
• Use any robot, spider, scraper, data miner, headless browser, crawler, or other automated means to access, copy, monitor, or extract data from the Site (other than publicly available search engine crawlers operating in accordance with our robots.txt and Terms).
• Use the Site, in whole or in part, to train, build, fine-tune, evaluate, or test any artificial intelligence, machine learning, or large language model system, or to create any dataset for such purposes, without our prior express written consent.
• Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site, whether through hacking, password mining, credential stuffing, or any other means.
• Probe, scan, or test the vulnerability of the Site or any network or system, or breach any security or authentication measures.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any portion of the Site.
• Interfere with, disrupt, overburden, or impair the Site or the servers and networks connected to it, including by sending viruses, worms, Trojan horses, ransomware, malware, or excessive traffic.
• Use the Site to send unsolicited commercial communications, spam, chain letters, or other prohibited content.
• Resell, reproduce, distribute, or use the Site, our products, or our content for any commercial purpose, including without limitation operating a competing service or any drop-shipping, arbitrage, or resale business, without our prior express written consent.
• Engage in fraudulent activity, including but not limited to fraudulent orders, payment fraud, return fraud, refund fraud, promotion abuse, gift-card fraud, account takeovers, or chargeback fraud.
• Bypass, disable, or interfere with any rate-limiting, anti-bot, security, geolocation, or access-control features of the Site.
• Collect or harvest any personal information of any user.

We reserve the right, but do not have any obligation, to investigate any actual or suspected violation, cooperate with law enforcement, and take any action we deem appropriate, including blocking access, removing content, terminating accounts, and pursuing all available legal and equitable remedies.

13. Third-Party Links, Products, and Services

The Site may include or link to third-party websites, applications, products, content, or services (including integrations with Shopify, payment processors, shipping carriers, social media platforms, and others). We do not control, endorse, sponsor, or assume any responsibility for the availability, accuracy, content, products, services, policies, terms, security, or practices of any third party. Your use of third-party websites, services, and products is at your sole risk and is governed by those third parties' terms and privacy policies. We are not a party to any transaction between you and a third party and have no liability for any loss or damage arising from your dealings with them.

14. Email, SMS, and Marketing Communications

By providing your email address or phone number, you consent to receive transactional communications from us (such as order confirmations, shipping updates, security alerts, and account notices) that are necessary for the operation of the Services and which you may not opt out of while you have an active account, order, or balance. With your additional opt-in consent where required by law, you may also receive marketing emails, SMS messages, push notifications, or other promotional communications. Message and data rates may apply to SMS. You may opt out of marketing emails by clicking "unsubscribe" and of SMS by replying STOP. We are not responsible for delays or failures in the delivery of any communication caused by your carrier, filter, or device.

15. Copyright and DMCA Policy

We respect the intellectual property rights of others and expect users to do the same. If you believe that content on the Site infringes your copyright, please send a written notice to our Designated Agent under the U.S. Digital Millennium Copyright Act ("DMCA") at the contact address in Section 35, including: (a) a physical or electronic signature of the copyright owner or authorized agent; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the allegedly infringing material and information reasonably sufficient to permit us to locate it; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are authorized to act. We may terminate the accounts of repeat infringers. Misrepresentations may subject you to liability.

16. Beta Features, Service Changes, and Discontinuation

We may, at any time and without notice or liability: (a) modify, suspend, discontinue, or remove any portion or feature of the Site; (b) impose limits on certain features or restrict access to parts or all of the Site; (c) charge fees in connection with new features; (d) release features as "beta," "preview," or "experimental," which are provided without any warranty or SLA; and (e) discontinue the Site or any product or service altogether. You agree that we are not liable to you or any third party for any modification, suspension, or discontinuance of the Site.

17. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, ALL CONTENT, ALL PRODUCTS, AND ALL SERVICES MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS, WITHOUT REPRESENTATIONS, GUARANTEES, CONDITIONS, OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE, OUR AFFILIATES, LICENSORS, SUPPLIERS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, WE DO NOT REPRESENT OR WARRANT THAT: (a) THE SITE WILL BE UNINTERRUPTED, AVAILABLE, SECURE, ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE; (b) DEFECTS WILL BE CORRECTED; (c) THE SITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS; (d) ANY CONTENT, INCLUDING USER CONTENT, IS ACCURATE OR RELIABLE; (e) ANY PRODUCTS WILL MEET YOUR REQUIREMENTS, EXPECTATIONS, OR ANTICIPATED RESULTS; OR (f) THE SITE WILL SUPPORT ANY PARTICULAR EVENT, WEDDING, OR TIMELINE. YOU ACKNOWLEDGE THAT YOUR USE OF THE SITE AND ANY PRODUCT IS AT YOUR SOLE RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU; IN SUCH JURISDICTIONS, OUR WARRANTIES ARE LIMITED TO THE MINIMUM SCOPE AND DURATION REQUIRED BY APPLICABLE LAW.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WEDDING WONDERS, ITS PARENT, SUBSIDIARIES, AFFILIATES, LICENSORS, SUPPLIERS, SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, REPRESENTATIVES, OR SUCCESSORS (COLLECTIVELY, THE "WEDDING WONDERS PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, PUNITIVE, OR RELIANCE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, ANTICIPATED SAVINGS, DATA, GOODWILL, REPUTATION, OR OTHER INTANGIBLE LOSSES, OR FOR ANY DAMAGES RELATING TO PERSONAL INJURY, EMOTIONAL DISTRESS, PROPERTY DAMAGE, WEDDING DELAYS, RUINED EVENTS, MISSED MILESTONES, OR REPLACEMENT COSTS, ARISING OUT OF OR RELATING IN ANY WAY TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR ANY PRODUCT OR SERVICE OBTAINED THROUGH THE SITE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, STATUTE, OR OTHERWISE), AND EVEN IF THE WEDDING WONDERS PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, THE AGGREGATE LIABILITY OF THE WEDDING WONDERS PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE, THESE TERMS, OR ANY PRODUCT OR SERVICE WILL NOT EXCEED THE LESSER OF (A) THE TOTAL AMOUNTS ACTUALLY PAID BY YOU TO WEDDING WONDERS FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). THE EXISTENCE OF MULTIPLE CLAIMS WILL NOT ENLARGE THIS LIMIT. THIS LIMITATION APPLIES NOTWITHSTANDING THE FAILURE OF ANY ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND LIMITATIONS IN THIS SECTION AND IN SECTION 17 ARE AN ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN YOU AND US, AND THAT WE WOULD NOT BE ABLE TO PROVIDE THE SITE OR PRODUCTS ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THEM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU; IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MINIMUM EXTENT REQUIRED BY LAW. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW (SUCH AS LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE).

19. Indemnification

You agree to defend, indemnify, and hold harmless the Wedding Wonders Parties from and against any and all claims, demands, actions, suits, proceedings, damages, judgments, settlements, losses, liabilities, fines, penalties, costs, and expenses (including reasonable attorneys' fees, expert fees, and court costs) arising out of or related to: (a) your access to or use of the Site; (b) your violation or alleged violation of these Terms; (c) your violation of any law or regulation; (d) your violation of any third-party right, including any intellectual property, publicity, privacy, or contractual right; (e) any User Content you submit, post, or transmit; (f) any misrepresentation by you; (g) any dispute between you and any third party; (h) any chargeback or payment dispute you initiate; and (i) any negligence or willful misconduct by you. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate fully with our defense of such claims. You will not settle any claim affecting us without our prior written consent.

20. Force Majeure

We will not be liable for any delay, failure, or interruption in performance of any obligation under these Terms, or for any loss or damage, caused directly or indirectly by any event beyond our reasonable control, including without limitation acts of God, natural disasters, fire, flood, earthquake, severe weather, pandemic, epidemic, public health emergency, war, invasion, hostilities, terrorism, riot, civil unrest, embargo, sanctions, government action or order, change in law, labor dispute, strike, supply chain disruption, shortage of materials or transportation, internet, telecommunications, power, or utility failure, cyberattack, hosting or carrier outage, or other force majeure event.

21. Termination and Survival

We may suspend, restrict, or terminate your access to the Site at any time, with or without notice, for any reason, including any breach or suspected breach of these Terms. You may stop using the Site at any time. Upon termination, all provisions of these Terms that by their nature should survive will survive, including ownership provisions, license grants, warranty disclaimers, limitations of liability, indemnification, governing law, dispute resolution, and miscellaneous provisions.

22. Governing Law, Arbitration, and Class Action Waiver

22.1 Governing Law. These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or the Site (whether sounding in contract, tort, statute, or otherwise) (each a "Dispute"), are governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to its conflict-of-laws principles. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

22.2 Informal Resolution. Before initiating arbitration, you and we agree to first attempt to resolve any Dispute informally for at least sixty (60) days. To begin this process, you must send a written notice describing the Dispute and the relief sought to the contact in Section 35.

22.3 Binding Arbitration. Except for Excluded Disputes (defined below), you and we agree that any Dispute will be resolved exclusively by final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules & Procedures then in effect. Arbitration will be conducted by a single neutral arbitrator in Ocean County, New Jersey, or by video conference at your election. Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. The arbitrator, and not any federal, state, or local court or agency, has exclusive authority to resolve any Dispute, including the validity, scope, or enforceability of this arbitration provision.

22.4 Class Action Waiver. YOU AND WE EACH AGREE THAT ANY DISPUTE WILL BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, PRIVATE-ATTORNEY-GENERAL, OR MASS-ARBITRATION ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN CLAIMS OF MORE THAN ONE PERSON. If this class-action waiver is found unenforceable as to any claim, that claim will be severed and heard in court under Section 22.6, while all other claims proceed in arbitration.

22.5 Jury Trial Waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE EACH WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY DISPUTE.

22.6 Excluded Disputes; Court Forum. The following Disputes are not subject to arbitration: (a) actions to enforce or protect intellectual property rights; (b) small-claims-court actions, provided the matter remains in such court and proceeds on an individual basis; and (c) Disputes that cannot be arbitrated as a matter of law. For Excluded Disputes, you and we consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Ocean County, New Jersey.

22.7 Opt-Out. You may opt out of the arbitration agreement and class-action waiver in Section 22 by sending written notice of your decision to opt out, including your full name and the email address used for your account, to the contact in Section 35 within thirty (30) days of first accepting these Terms. Opting out will not affect any other part of these Terms.

22.8 Time Limit. Any claim arising out of or relating to these Terms or the Site must be filed within one (1) year after the cause of action accrues, except as prohibited by applicable law; otherwise, the claim is permanently barred.

23. Changes to These Terms

We may modify these Terms from time to time in our sole discretion. When we do, we will update the "Last updated" date above and, for material changes, provide reasonable notice through the Site, by email, or by other means. Your continued access to or use of the Site after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, your sole remedy is to stop using the Site. It is your responsibility to check this page periodically.

24. Miscellaneous

Entire Agreement. These Terms, together with the Privacy Policy and any additional terms expressly agreed between you and us, constitute the entire agreement between you and Wedding Wonders regarding the Site and supersede any prior or contemporaneous understandings, communications, or agreements.

Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, that provision will be enforced to the maximum extent permitted and the remaining provisions will continue in full force and effect.

No Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. No waiver is effective unless in writing and signed by an authorized representative of Wedding Wonders.

Assignment. You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent, and any attempted assignment without consent is null and void. We may freely assign or transfer these Terms, in whole or in part, without restriction.

Relationship. No agency, partnership, joint venture, employment, or franchise relationship is created between you and us as a result of these Terms or your use of the Site.

Notices. We may provide notices to you by email, through the Site, or by other reasonable means. You must provide any notice to us in writing at the contact in Section 35.

No Third-Party Beneficiaries. Except for the Wedding Wonders Parties (who are intended beneficiaries of Sections 17–19 and 22), these Terms create no third-party beneficiary rights.

Headings. Section headings are for convenience only and have no legal or contractual effect.

Electronic Communications. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Export and Sanctions. You may not use, export, re-export, import, or transfer the Site, products, or any related technology except as authorized by U.S. law, the laws of the jurisdiction in which the Site was obtained, and any other applicable law.

Language. These Terms are written in English. Any translation is provided for convenience only; the English version controls in the event of any conflict.

25. Product Safety, Warnings, and Proper Use

25.1 General. Our products are decorative consumer goods intended for ornamental use by adults age eighteen (18) and older in a household setting under supervision. You assume all risk of use, misuse, modification, and storage of any product purchased from us. To the maximum extent permitted by applicable law, we disclaim all liability for any injury, illness, allergic reaction, property damage, fire, electrical injury, or death arising from the use, misuse, modification, mis-installation, or storage of any product. The product-specific warnings below are not exhaustive; you are responsible for using common sense and caution and for following all manufacturer instructions and applicable laws.

25.2 Candles, Wax Melts, Incense, and Open-Flame Items. Burning candles can cause fire, burn, smoke, and property damage. NEVER leave a burning candle unattended. Keep candles away from children, pets, flammables, drafts, and combustible materials. Burn on a level, heat-resistant surface. Trim wick to ¼ inch before each use. Do not burn for more than four (4) hours at a time. Discontinue use when ½ inch of wax remains. Keep wax pool free of debris. Never move a burning or hot candle. Extinguish all candles before leaving the room or going to sleep. You assume all risk and we disclaim all liability for fire, smoke, soot, burns, scalding, property damage, or any other loss caused by candles, wax melts, incense, sparklers, or other open-flame items.

25.3 Glass, Ceramic, Mirror, Crystal, and Sharp Edges. Items made of glass, ceramic, crystal, porcelain, mirror, or metal can break, chip, shatter, or cut. Broken glass and ceramic may have sharp edges. Inspect every item before use. Do not use any item that is cracked or chipped. Keep glass and ceramic away from children and pets. Use protective gloves when handling broken pieces. We disclaim all liability for any cut, laceration, eye injury, ingestion injury, or property damage caused by breakage, sharp edges, or misuse of such items.

25.4 Small Parts and Choking Hazard. WARNING — CHOKING HAZARD: Many of our products contain small parts, beads, magnets, or detachable decorations and are NOT intended for use by, or near, children under fourteen (14) years of age. Keep away from infants, toddlers, children, and pets at all times. Magnets, if swallowed, can cause serious internal injury requiring emergency surgery. We disclaim all liability for choking, ingestion, aspiration, or other injury arising from small parts.

25.5 Food-Contact, Cake Toppers, Serving Items, and Edible Favors. Cake toppers and decorative serving items may not be food-safe unless expressly labeled as such. Decorative items should be wrapped, placed on parchment, or used as an ornament only and not in direct contact with food intended for consumption. Wash food-safe items by hand before first use. Edible favors, candy, and food items may be produced in shared facilities and may contain or come into contact with common allergens including milk, eggs, wheat, soy, peanuts, tree nuts, fish, shellfish, sesame, and gluten. If you, a guest, or a recipient has a food allergy or intolerance, do not purchase or serve our edible products. We disclaim all liability for any allergic reaction, food poisoning, choking, or illness arising from contact with or consumption of our products.

25.6 Florals, Dried Botanicals, and Natural Materials. Fresh and dried florals, grasses, feathers, branches, leaves, and other natural materials may shed, stain, attract insects, mold, decompose, trigger allergies or asthma, or contain pesticide or preservative residues. They are not edible and not for human or animal consumption. Keep away from food, infants, children, and pets. We disclaim all liability for allergic reactions, respiratory irritation, ingestion injury, staining, or property damage caused by florals or natural materials.

25.7 Electrical Items, LEDs, and Batteries. Electrical décor, string lights, LED items, plug-in items, and battery-powered items present risk of electric shock, fire, overheating, battery leakage, and chemical exposure. Use only indoors unless expressly rated for outdoor use. Do not submerge in water. Do not cover. Do not modify wiring. Inspect cords before each use; discard if damaged. Use only the battery type, voltage, and polarity specified. Remove batteries before long-term storage. Keep batteries (especially button-cell batteries) away from children and pets — swallowed batteries cause serious internal injury. We disclaim all liability for fire, shock, burn, chemical injury, ingestion injury, or property damage arising from electrical or battery-powered items.

25.8 Age Recommendation. Unless expressly labeled otherwise, our products are intended for purchase and use by adults age eighteen (18) and older and are not toys. Keep all products out of reach of children.

26. DIY Assembly and Installation

Many of our products — including but not limited to arches, backdrops, hanging décor, garlands, signage, cake stands, centerpieces, and large décor — require assembly, hanging, anchoring, or installation by the customer or the customer's vendor. You are solely responsible for the safe, compliant, and competent assembly, anchoring, leveling, load-rating, installation, use, supervision, dismantling, and storage of any product, including verifying that any wall, ceiling, structure, surface, or hardware is suitable for the intended load and use.

We do not provide installation services and we make no representation that any product, hardware, or fastener is suitable for any particular installation, surface, weight, event, or environment. You must inspect every product before installation and discontinue use of any damaged, defective, or worn item. You assume all risk of personal injury, death, or property damage (including damage to walls, ceilings, floors, venues, vehicles, and other property) arising from assembly, installation, use, collapse, tipping, falling, or dismantling of any product, and you release us from all liability for the same. If you are not qualified to safely install a product, retain a licensed professional. Indoor venues, outdoor venues, rental venues, and historical properties may have rules against certain installations; compliance with those rules is your responsibility.

27. Pre-Order, Made-to-Order, and Substitution

27.1 Pre-Orders and Made-to-Order Items. Pre-order, made-to-order, made-to-measure, and bespoke items are produced after your order is placed. Estimated production windows are good-faith estimates only and are not guaranteed. Production may be delayed by material sourcing, supplier delays, capacity constraints, weather, labor, force majeure, or other factors. We do not guarantee delivery by any wedding, event, holiday, or other date for pre-order or made-to-order items, even if the date is disclosed to us. Deposits for made-to-order items are non-refundable once production has begun.

27.2 Substitution. We reserve the right, at our sole discretion and without prior notice, to substitute any item with another of equal or greater value, equivalent style, or substantially similar specification, including (but not limited to) variations in color, finish, size, material, vendor, or pattern. Substitutions are not grounds for cancellation, refund, or claim.

28. Bulk and Wholesale Orders

Bulk, wholesale, and large-quantity orders may be subject to a minimum order quantity, non-refundable deposit (up to 50% at the time of order), extended production lead time, custom freight quote, and separate written purchase agreement. Once production on a bulk or wholesale order has commenced, the order is final, non-cancellable, and non-refundable. Bulk and wholesale orders are not eligible for promo codes, coupons, free shipping promotions, or our standard return policy unless expressly stated in writing.

29. Gift Cards and Store Credit

Gift cards and store credit issued by us: (a) may be used only for purchases on the Site; (b) are not redeemable for cash except where required by applicable state law (in New Jersey, gift cards with a remaining balance of less than USD 5.00 are redeemable for cash upon request as required by N.J.S.A. 56:8-110); (c) may not be reloaded, resold, or transferred without our consent; (d) do not expire and are not subject to dormancy fees for at least twenty-four (24) months from the date of issuance, as required by New Jersey law; (e) are not replaced if lost, stolen, or used without your authorization; (f) cannot be applied retroactively to past orders; (g) cannot be used to purchase additional gift cards; and (h) are subject to any additional terms shown at the time of issuance. Promotional store credit, loyalty credit, and bonus credit may expire and may have additional restrictions disclosed at issuance.

30. SMS, MMS, and Text Message Program (TCPA Consent)

30.1 Consent. By providing your mobile phone number to us — including at checkout, at account creation, in a pop-up, at a form on the Site, or by texting a keyword to our short code or long code — you expressly consent to receive recurring automated, autodialed, and prerecorded marketing, transactional, promotional, cart abandonment, shipping, customer-service, and informational text messages (SMS / MMS) from or on behalf of Motty's Shop LLC at the number you provided, sent using an automatic telephone dialing system or prerecorded voice. Consent is not a condition of any purchase.

30.2 Frequency, Charges, Carriers. Message frequency varies and may include up to fifteen (15) messages per month. Message and data rates may apply from your wireless carrier. Carriers are not liable for delayed or undelivered messages. Supported carriers include but are not limited to AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, Cricket, MetroPCS, and others.

30.3 Opt-Out. You may opt out at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE to any message you receive from us. You will receive a final confirmation message and no further marketing texts. For assistance, reply HELP or contact us at the email in Section 35.

30.4 Privacy. Messaging data is handled per our Privacy Policy. We do not sell or share mobile opt-in data or consent for marketing purposes.

31. User Reviews, Ratings, and User-Generated Content

Customer reviews, ratings, photos, videos, social media posts tagged with our brand, and other user-generated content (collectively, "UGC") reflect the personal opinions and experiences of the user and do not reflect our views or those of any of our affiliates. We do not endorse, guarantee, verify, or take responsibility for the accuracy, completeness, legality, or reliability of any UGC. We reserve the right, in our sole discretion and without notice, to refuse to publish, edit, reformat, reorder, flag, remove, or restore any UGC at any time, for any reason or no reason. Reviews may be moderated for spam, profanity, defamation, off-topic content, infringement, promotional content, or violation of our Acceptable Use policy. We may use, reproduce, modify, publish, and display UGC and the user's name, handle, and likeness in any media under the license you grant in Section 11, without compensation to you.

32. Affiliate, Influencer, Sponsorship, and Material Connections

We may receive compensation, free or discounted products, referral fees, or other benefits from third parties whose products or services are referenced on the Site, in marketing emails, on our social channels, or in third-party content. Where we work with affiliates, influencers, ambassadors, bloggers, or content creators, those persons are expected to disclose any material connection with us as required by the U.S. Federal Trade Commission's Endorsement Guides and any applicable foreign law. We are not responsible for any failure of a third-party endorser to make required disclosures and we disclaim liability for the content, accuracy, or representations of any third-party endorsement.

33. No Professional Advice; Informational Content Only

Any wedding-planning, styling, color, etiquette, vendor, event-planning, dietary, health, legal, financial, or other content published on the Site, in our blog, on our social channels, or in our customer communications is provided for general informational and entertainment purposes only and does not constitute professional advice. You should not rely on it as a substitute for advice from a qualified professional (such as a licensed wedding planner, attorney, accountant, dietitian, electrician, or other expert). We disclaim all liability for decisions you make in reliance on such content.

34. Accessibility Statement

We are committed to making the Site accessible to all users, including individuals with disabilities, and to providing equal access to the information, products, and services we offer. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), as a measurable technical standard. Accessibility is an ongoing effort, and despite our best efforts certain content, third-party content, third-party widgets, embedded media, or legacy pages may not be fully accessible at all times.

If you experience any difficulty accessing any part of the Site, or have suggestions for improvement, please contact us at the email in Section 35 with the subject line "Accessibility" and a description of the issue, the URL, your browser and assistive technology. We will make reasonable efforts to provide the information, item, or transaction you are seeking through an accessible communication method or alternative format. Nothing on this page is intended to be, or constitutes, a waiver of any right under the Americans with Disabilities Act (ADA), the New Jersey Law Against Discrimination, or any other accessibility law.

6A. Returns and Cancellations (Strict)

6A.1 Scope. This Section 6A constitutes our complete and binding Return and Cancellation Policy and is incorporated into and forms part of these Terms. By placing an order, you acknowledge that you have read, understood, and agreed to this policy in its entirety. To the maximum extent permitted by applicable law, this policy supersedes and replaces any prior oral, written, or implied representation regarding returns, exchanges, refunds, or cancellations. Return and cancellation rules apply only to items purchased after the rules were turned on or last updated.

6A.2 Return Window. Return requests must be submitted in writing to mjweddingwonders@gmail.com within fourteen (14) calendar days of the date the carrier marks the item as "delivered." Requests received after the fourteenth (14th) day are conclusively waived and will not be considered, regardless of reason, including illness, travel, holiday closures, or non-receipt of carrier notifications.

6A.3 Written Authorization Required (RMA). No return will be accepted without a prior written Return Merchandise Authorization ("RMA") issued by us. Items shipped back without an RMA, or shipped to any address other than the return address provided on the RMA, will be refused at the carrier, returned to sender at your expense, or, at our sole discretion, abandoned without refund and without further notice. We are not responsible for unauthorized returns lost or damaged in transit.

6A.4 Return Shipping Cost. The customer is solely responsible for arranging and paying for return shipping, including insurance, tracking, signature confirmation, customs duties, brokerage, and any other fees associated with the return shipment. Original outbound shipping charges, expedited shipping upgrades, gift wrap, insurance, and any other ancillary fees are non-refundable under all circumstances. Risk of loss for the returned item remains with the customer until we physically take possession at our facility and inspect the item.

6A.5 Restocking Fee. A mandatory thirty percent (30%) restocking fee based on the item's original purchase price will be deducted from every approved refund. The restocking fee covers inspection, repackaging, payment-processor charges that are not refunded to us, and inventory handling. The restocking fee is not waived for any reason except where strictly required by non-waivable consumer-protection law.

6A.6 Condition of Returned Items. To qualify for any refund, returned items must arrive: (a) in their original, unused, unworn, unwashed, and unaltered condition; (b) with all original tags, labels, hangtags, certificates, manuals, and protective wrapping intact and attached; (c) in their original undamaged manufacturer packaging; and (d) free of perfume, cosmetics, deodorant, smoke, pet hair, food, or any other odor or residue. Any item failing these conditions, at our sole discretion, will be refused, the refund denied in whole, and the item either returned to the customer at the customer's expense or, after fifteen (15) days of unclaimed storage, deemed abandoned.

6A.7 Non-Returnable Items. The following items are FINAL SALE and may NOT be returned, exchanged, or refunded under any circumstance, including alleged defect (which is addressed separately under Section 6A.10): (a) personalized, monogrammed, engraved, embroidered, custom, made-to-order, or bespoke items; (b) clearance, sale, "final sale," outlet, or promotional items; (c) intimate apparel, hosiery, swimwear, lingerie, hair accessories, or any item that contacts skin in a way that prevents resale; (d) earrings and other pierced jewelry for hygiene reasons; (e) opened beauty, fragrance, candles, or consumable items; (f) digital products, downloadable content, gift cards, store credit, and e-gift cards; (g) items marked "non-returnable" on the product page or at checkout; and (h) items damaged after delivery by the customer, by misuse, by improper care or laundering, by alteration, or by normal wear and tear.

6A.8 Cancellations. Cancellation requests must be submitted in writing and are accepted ONLY while the order, or the specific line item, remains unfulfilled and has not yet been picked, packed, transmitted to the carrier, or transmitted to a third-party fulfillment partner or manufacturer. Once any one of those events occurs — which often happens within minutes of order placement and during off-hours — the order can no longer be cancelled and Section 6A.2–6A.7 (Returns) applies instead. We do not guarantee that any cancellation request will be received or acted on in time. Personalized, custom, made-to-order, or bespoke items move directly into production and are not cancellable once the order is placed.

6A.9 Refund Method and Timing. Approved refunds are issued, less the restocking fee and any non-refundable charges in Section 6A.4, to the original payment method only. We do not refund to a different card, account, person, or as cash. Refunds are processed within ten (10) business days of our inspection of the returned item; your bank or card issuer may take additional time to post the credit. At our sole discretion, we may instead issue non-transferable store credit, which does not expire but is not redeemable for cash. We do not offer exchanges; place a new order for the replacement item.

6A.10 Damaged, Defective, or Wrong Items. Claims for items received damaged, defective, or incorrectly shipped must be submitted in writing with clear photographs of the item, the packaging, and the shipping label within seventy-two (72) hours of the carrier-marked delivery date. Claims submitted outside that window are waived. Our sole obligation for a verified damaged, defective, or wrong-item claim is, at our sole discretion, to (a) replace the item if inventory is available, (b) repair the item, or (c) refund the item price (with no restocking fee applied to verified damaged/defective/wrong-item claims). We are not liable for consequential damages, missed events, weddings, or other time-sensitive losses.

6A.11 Chargebacks. Filing a chargeback in lieu of following this Return and Cancellation Policy is a material breach of these Terms and is governed by Section 5, including the USD 35.00 administrative fee.

6A.12 Statutory Rights. Nothing in this Section 6A is intended to limit, exclude, or modify any non-waivable right you have under applicable consumer protection law (for example, an EU/UK 14-day right of withdrawal where it applies). Where such non-waivable rights apply, this policy is to be read as modified only to the minimum extent necessary to comply with those rights; the remainder of this Section 6A remains in full force.

35. Contact

Questions, notices, or legal requests about these Terms should be directed to:

Motty's Shop LLC (dba Wedding Wonders)
Attn: Legal
Email: mjweddingwonders@gmail.com