Returns
If it isn't right, send it back
You have 30 days from delivery to return an item.
You have 30 days
Returns are accepted within 30 days of delivery.
Condition
Items must be unworn, with tags attached, in their original packaging.
How to start a return
Email mjweddingwonders@gmail.com with your order number and we'll take it from there.
Where returns go
Returns are processed through our fulfilment partner, and the correct address depends on where your item shipped from. Email us with your order number and we'll send you the return address within one business day.
Please wait for that address before shipping anything back. Items sent to the wrong facility can't always be recovered, and we'd rather not have that happen to you.
Returns to our Lakewood mailing address can't be accepted — it's our registered address, not a returns facility.
Who pays return postage
- Our error — wrong item, faulty, damaged in transit: we cover return postage, and we'll usually just replace it.
- Change of mind, or wrong size ordered — return postage is yours. Email us first: we may be able to sort it without a return at all.
Your refund
Refunds are issued within 3 business days of your return arriving, back to your original payment method. Your bank may take a few more days to show it.
Wrong size?
Email us before you send anything back — tell us what you ordered and what you need, and we'll help you sort it out. You can also check shipping & delivery or read the full Terms & Conditions.